NATBELLA Returns & Refund Policy

At NATBELLA, we carefully inspect and prepare every order before shipment to ensure that your jewelry arrives in excellent condition.

All Sales Are Final

All purchases made through NATBELLA are final. We do not offer refunds, returns, or exchanges for customer preference, including but not limited to:

• Change of mind

• Incorrect size selection

• Selection of the wrong style, color, or item

• Personal preference

Please review your order carefully before completing your purchase.

Defective or Incorrect Items

If you receive an item that is defective due to a manufacturing issue or if you receive an item different from what was ordered, please contact NATBELLA within 48 hours of delivery.

To assist with your request, please provide:

• Order number

• Photos of the item

• Photos of the packaging

• Description of the issue

Each request will be reviewed individually, and NATBELLA will determine the appropriate resolution.

Damaged Items

NATBELLA takes great care in packaging and preparing each order. Once your order has been inspected and shipped, NATBELLA is not responsible for damage caused during shipping, handling, or delays by the carrier.

If your package arrives damaged, please contact the shipping carrier and follow their claim process.

Order Review

Customers are responsible for reviewing all order details before completing payment, including item selection, quantities, and shipping information.

By purchasing from NATBELLA, you acknowledge and agree to this Returns & Refund Policy.

Thank you for choosing NATBELLA.